May 2021

man receiving a positive NPS

Here’s Why Companies Need to Pay More Attention to Net Promoter Score

Any business that doesn’t perform any analytics is a ship without a compass. It will sail blind until it hits a rock, unfortunately. By then, the impact may be so severe that the vessel begins to sink. Keeping it afloat becomes a Herculean task for everyone. Often, though, some businesses find themselves in data paralysis—that

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